Product Manager - Bending Hoffman Estates, IL

Who we are. What we do.

We are Bystronic – a global technology company passionate about shaping the future of industrial manufacturing. We want to work with people who support us in creating new possibilities for connected sustainable production worldwide.
As a leading partner for solutions for sheet metal and material processing, we combine laser cutting technology, press brakes, automation, and software with innovative laser applications for new materials and processes.

What you will be doing

The Product Manager is responsible for guiding the development and success of a product from conception to launch and beyond. They act as a bridge between various stakeholders. They work closely with the factory to guarantee the best product, service, price and support to our customers.

Sales Support and Training:

• Serve as the main point of contact for the sales team during the sales process, providing the needed technical support, recommend sales strategies and support closing deals.
• Coach and teach the sales team to ensure they have the required knowledge to work independently while still providing guidance during difficult situations.

Solution Project Process:

• Ensure that all the required steps in the sales process are completed, and stakeholders (local and global) are informed to guarantee a smooth and successful installation

Product Application Support:

• Bridge communication between the market (sales and customer) and the internal technical stakeholders to ensure the applications team has all the necessary information based on the customer’s requirements
• Provides coaching and training to the Application Engineer on how to explain and sell a feature or machine to a customer
• Ability to demonstrate what differentiates Bystronic in the market while confidently communicating these points, and offering guidance that improves their technical accuracy, sales effectiveness, and customer engagement

Product Strategy:

• Ability to contribute and strategize the market position of the machine, offer insights on pricing, suggest promotions, marketing campaigns and other strategies that can improve sales.

Product Market Launch:

• Manage the overall machine market launch, ensuring that service, application, and sales team have the proper knowledge to support the customers, and that Bystronic is equipped with the right parts, tools and training to support the product after the sales
• Lead the collection, organization, and reporting of customer feedback. This includes driving benchmark activities, preparing market studies, and gathering structured input from customers to identify trends, opportunities, and areas for improvement. 

Your education & experience

• Bachelor’s degree preffered or equivalent work related experince 
• Minimum of three (3) years of experience in learning and development role, ideally in highly technical environment​
• Strong engineering, marketing, or business background 

What you need to succeed

• Exceptional written, verbal, and interpersonal communication skills​
• Ability to effectively work with cross-functional teams across the organization​
• Ability to communicate complex technical concepts in a clear and accessible manner, making it easier for diverse audiences to understand, still having strong foundation in technical knowledge and vocabulary that allow to articulate intricate ideas effectively while ensuring clarity and engagement
• Ability to develop and execute a strategic plan for the product's development and growth, considering market trends, competition, and company objectives
• Dedicated to prioritizing the customer, advocating for their needs, and collecting customer feedback throughout the product development lifecycle
• Skill in coaching and training sales representatives to improve their selling techniques, product knowledge, and customer relationship management skills
• Capacity to generate ROI, reports and customer documentation to justify their investment on a product
• Experience in a fast-paced, multinational company, ideally within a Service & Sales organization​
• Ability to travel regularly, minimum 75%

What’s in it for you

• PTO
• Benefits (Medical, Dental, Vision, STD LTD)
• Life Insurance
• Paid Holidays 
• 401k

People power our purpose

Imagine working in an environment that helps move the company to the next level, where your passion, values, and skills are integral to impacting industrial manufacturing and beyond. At Bystronic, this can become your reality. Our people are the edge to drive and nurture our ambitions and continued success. Together we have created a culture where our people are central, inspiring us to make decisions that best serve them and are aligned with our purpose. As much as we are in a technology business, human beings drive real change.