Bystronic Career: Job posting Customer Service

OtC Specialist with Dutch/German/French/Italian/Spanish
Cracow/hybrid

Who we are. What we do.

We are Bystronic – a global technology company passionate about creating an impact for a sustainable future with sheet metal and beyond.
We want to work with people who support us in creating innovative solutions to move our industry forward. Our focus is on automating the complete material and data flow of the laser cutting and bending process chain.

What you will be doing

• Creating sales orders and sending order confirmations to customer
• Reviewing and completing orders in SAP
• Aligning with production units, sales department, logistics/shipping, warehouse, or logistics carrier personnel to expedite or trace shipments
• Preparing invoices, shipping documents
• Creating and transmitting invoices electronically
• Monitoring outstanding debt and following up with customers if necessary
• Executing provision policies, adjusting and executing required write-offs
• Processing incoming and outgoing payments and contacting customers in case of questions
• Executing internal controls
• Participating in process development (bringing up new ideas)
• Recognizing and communicating development opportunities in processes

Your education & experience

• At least 2-3 years of professional experience in the area of OtC/AR
• Extensive knowledge of OtC/AR process and experience in order processing & management, customer billing, revenue recognition, credit & collection, incoming payments
• Master/Bachelor degree in Finance & Accounting, Economics field
• Very good command of English and other language such as: Dutch, German, French, Italian, Spanish (min. B2)
• Experience in working with SAP
• Transition experience

What you need to succeed

• Good knowledge of MS Office package (especially MS Excel)
• Continues Improvement mind-set
• High interpersonal and communication skills
• Attention to details
• Commitment to making a significant difference

What’s in it for you

• Work in an international environment in newly established Centre of Excellence
• Unique opportunity to participate in Centre creation and contribute in processes design
• Wide range of responsibilities, development opportunities, and impact on daily activities
• Trainings and possibility of professional development
• Fantastic work atmosphere
• Benefit package including Medicover private healthcare, Multisport card, group insurance.

People power our purpose

Imagine working in an environment that helps move the company to the next level, where your passion, values, and skills are integral to impacting the sheet metal industry and beyond. At Bystronic, this can become your reality. Our people are the edge to drive and nurture our ambitions and continued success. Together we have created a culture where our people are central, inspiring us to make decisions that best serve them and are aligned with our purpose.
As much as we are in a technology business, human beings drive real change.

Interested?

Does this versatile challenge appeal to you? Then we look forward to getting to know you! You can submit your application on our platform with just a few clicks.
We look forward to receiving your online application.

Application Form

One file only.
256 MB limit.
Allowed types: pdf, doc, docx, jpg, jpeg, png, txt, rtf.
One file only.
256 MB limit.
Allowed types: pdf, doc, docx, jpg, jpeg, png, txt, rtf.
Unlimited number of files can be uploaded to this field.
256 MB limit.
Allowed types: pdf, doc, docx, jpg, jpeg, png, txt, rtf.