Field Service Technician (6 to 12 months in Australia) Bystronic Australia Pty Ltd

Who we are. What we do.

We are Bystronic – a global technology company passionate about creating an impact for a sustainable future with sheet metal and beyond.
We want to work with people who support us in creating innovative solutions to move our industry forward. Our focus is on automating the complete material and data flow of the laser cutting and bending process chain.

In a nutshell

The Field Service Technician installs, repairs and maintains standalone machines and technical equipment on-site on client premises, in accordance with standardised procedures. He/she continues learning by doing the practical work and extends and deepens his/her product skills.

What drives this department

The Service Department is a trusted partner to our clients worldwide. We put our customers first, aspire to truly understand their priorities, and then apply cutting-edge solutions to meet these needs. Our Service team of dedicated and passionate professionals wants to create an outstanding customer experience.

By assisting our customers in operating their businesses, we enable their prosperity while at the same time empower of our staff. Knowing that our contributions have a positive effect is incredibly satisfying.

What you will be doing

• Technical work: 
  • Installing, handing over and commissioning Bystronic machines at customer sites: ready for start- up according the Bystronic requirements.
  • Assembles electric, pneumatic and hydraulic installations.
  • Maintains Bystronic machines at customer sites and repairing electrics, pneumatics and hydraulics.
  • Performs CNC/PLC software updates / downgrades and tests whether those were successfully on standalone machines.  
  • Resolves basic trouble-shooting cases, including the diagnosis- and analyses of the case.
  • Supports the installation and operation of machines on fares and exhibitions.      
• Customer interaction: 
  • Communicates effectively with customers and internal colleagues to ensure effective job preparation and completion, including outcomes and next steps.
  • Instructs customers on
    • machine safety
    • maintenance
    • operator knowledge at customer locations (giving operator training to the customer)
  • Assists customer with physical activities (such as loading/unloading equipment).

Your education & experience

• Technical school, college or bachelor degree in electrical or mechanical engineering or related field.
• Work experience of min. 4 years maintenance, installation and/or service experience
• As this is a 6 to 12 months assignment in Australia, the candidate will apply for the work holiday visa where the requirement is candidate must be below 30 years old

What you need to succeed

• Willing to travel in short notice
• Able to communicate in English 
• Open minded, teachable, and “hungry” to learn and develop
• Technical understanding of our equipment.

What’s in it for you

• A dynamic and inclusive work environment
• Opportunities for professional growth and development
• Competitive compensation and benefits package

People power our purpose

Imagine working in an environment that helps move the company to the next level, where your passion, values, and skills are integral to impacting the sheet metal industry and beyond. At Bystronic, this can become your reality. Our people are the edge to drive and nurture our ambitions and continued success. Together we have created a culture where our people are central, inspiring us to make decisions that best serve them and are aligned with our purpose.
As much as we are in a technology business, human beings drive real change.

Interested?

Does this versatile challenge appeal to you? Then we look forward to getting to know you! You can submit your application on our platform with just a few clicks.
We look forward to receiving your online application