Field Service Technician Luton - Bedford - Aylesbury
Who we are. What we do.
We are Bystronic – a global technology company passionate about shaping the future of industrial manufacturing. We want to work with people who support us in creating new possibilities for connected sustainable production worldwide.
As a leading partner for solutions for sheet metal and material processing, we combine laser cutting technology, press brakes, automation, and software with innovative laser applications for new materials and processes.
What you will be doing
Technical area:
- Maintain, repair, install and commission Bystronic press brakes.
- Diagnose complex mechanical, hydraulic, electrical and software-related faults.
- Perform machine modifications, updates and retrofits.
- Configure and adjust CNC/PLC systems and machine parameters.
- Carry out software updates and verify correct machine operation.
- Support complex troubleshooting cases and mentor less experienced technicians.
Customer interactions:
- Train customers on machine operation, safety and maintenance.
- Provide clear technical advice and take ownership of complex service or quality issues.
Internal collaboration and learning:
- Complete service reports and update technical documentation in CRM.
- Order required spare parts and share technical knowledge with colleagues.
Your education & experience
- Technical qualification in mechanical, electrical, mechatronic or a related engineering field.
- At least 3 years of industrial machinery maintenance, installation or field service experience.
- Experience with press brakes, CNC machinery or similar industrial equipment is strongly preferred.
- Ability to read electrical, hydraulic and mechanical documentation.
What you need to succeed
- Strong hands-on troubleshooting skills.
- Customer-focused and able to work independently.
- Calm and reliable when dealing with breakdowns and production pressure.
- Valid driving licence and availability to travel within the assigned region for up to 90% of working time.
What’s in it for you
- The opportunity to work with the latest laser cutting, bending and automation technology
- Become part of a specialist European Installation Team
- International experience working across a variety of customers and countries
- Career development opportunities within a global technology organisation
- Company vehicle
- Laptop, iPhone and iPad
- Tools and equipment provided
- 25 days holiday plus bank holidays
- Pension
- Life insurance
- Private medical insurance
- Access to gym membership and retail discounts
People power our purpose
Imagine working in an environment that helps move the company to the next level, where your passion, values, and skills are integral to impacting industrial manufacturing and beyond. At Bystronic, this can become your reality. Our people are the edge to drive and nurture our ambitions and continued success. Together we have created a culture where our people are central, inspiring us to make decisions that best serve them and are aligned with our purpose. As much as we are in a technology business, human beings drive real change.