Area Sales Manager Kuala Lumpur, Malaysia

Who we are. What we do.

We are Bystronic – a global technology company passionate about creating an impact for a sustainable future with sheet metal and beyond.
We want to work with people who support us in creating innovative solutions to move our industry forward. Our focus is on automating the complete material and data flow of the laser cutting and bending process chain.

In a nutshell

The primary focus of the role lies on driving revenue growth, developing strong customer relationships, and expanding market share for Bystronic’s range of products and services. You works closely with the customers, senior management, and sales support teams to achieve sales targets and promotes the company's brand and offerings.

What you will be doing

• Lead generation: 
  • Systematically identifies leads / prospects across his/her region. 
  • Generates promising leads by performing customer visits, customer demos, and cold calls. 
• Order entry generation: 
  • Builds and maintains good relationships with current and potential customers and continuously assesses their needs for new equipment, software, service etc. 
  • Identifies opportunities to upsell or cross-sell products and services to existing customers. 
  • Prepares and performs machine demonstrations in collaboration with reference customers and/or Bystronic demo centre responsible. 
  • Drives machine sales process from need identification stage to final Order Entry including negotiation of contracts, pricing, and terms of sale with customers. 
  • Effectively utilizes internal resources such as Solution Center, Service, Sales Support and Project Management. 
• Account Management / Client Care: 
  • Acts as the primary point of contact for customers (except for Key Accounts), addressing inquiries, concerns, and requests promptly and professionally. 
  • Coordinates with Service, Operations, SW, and Solution teams to address any issues or concerns raised by customers and to facilitate smooth delivery and installation of equipment. 
  • Influences customer on timely payment of bills (where necessary). 
  • Monitors customer satisfaction and gathers feedback to identify areas for improvement. 
  • Develops strategies to retain existing customers and promote customer loyalty.
• Collaboration / managing interfaces: 
  • Works closely with other departments, such as Service, SW, Solution, Marketing, Operations, and Sales Management, to ensure seamless coordination and alignment of activities. 
  • Continuously learns by actively collecting advice from colleagues. 
  • Provides data that supports the creation of local area sales budget. 
• Compliance: 
  • Ensures adherence to company policies, procedures, rules, and ethical standards in all sales activities.
  • Maintains accurate records of sales transactions in CPQ and Sales Force, contracts, and customer communications in accordance with internal and external regulatory requirements.

Your education & experience

• Bachelor’s degree (or higher) in business administration, engineering, or related field.
• Minimum of 3 years industrial sales experience (sheet metal and/or production equipment is a plus) 

What you need to succeed

• Basic business acumen and finance skills, understanding both customer satisfaction & financial drivers
• Competitive, determined to succeed, passionate in supporting others to succeed.
• Excellent communication, presentation and negotiation skills
• Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers even in a challenging environment
• Willingness to travel 60-80% of the time within the specific region plus occasionally outside
• English language skills in addition to local language within geography

What’s in it for you

Our culture is driven by innovation, openness and commitment to our customers, to our colleagues and to our company. We offer a wide range of responsibilities, development opportunities, the highest technology standards & innovation in the industry. We support and develop our employees to enhance their career and develop their skills & knowledge. In return to your efforts & results, we offer attractive incentive & benefits.

People power our purpose

Imagine working in an environment that helps move the company to the next level, where your passion, values, and skills are integral to impacting the sheet metal industry and beyond. At Bystronic, this can become your reality. Our people are the edge to drive and nurture our ambitions and continued success. Together we have created a culture where our people are central, inspiring us to make decisions that best serve them and are aligned with our purpose.
As much as we are in a technology business, human beings drive real change.

Interested?

Does this versatile challenge appeal to you? Then we look forward to getting to know you! You can submit your application on our platform with just a few clicks.
We look forward to receiving your online application